Frequently Asked Questions
What does Electa International do?
Electa works in five areas: wholesale and import, brand distribution, retail, e-commerce and factory solutions. We help foreign and local brands sell in Bangladesh and build factories end to end.
How can a brand sell its products in Bangladesh through Electa?
Contact us with your brand and product details. We discuss the market, pricing and terms, and then sell through our dealer, retail and online network.
Do you do OEM and ODM?
Yes. We can source products under your own brand (OEM) or develop products to your design needs (ODM) with our manufacturing partners.
Can Electa set up a factory?
Yes. We support factory building, machinery set-up, commissioning and running, from planning to production.
How do I become a dealer or retailer?
Send us your business name, location and contact number through the Contact page. Our team will call you and explain the process.
Where is your head office?
Mirpur, Dhaka. See the Locations page for addresses and contact details.
Where can I buy Electa products as a customer?
At our official online store: electa.com.bd. Delivery, returns and warranty rules are on the store’s FAQ and Returns & Warranty pages.
How does warranty work?
Electa products carry official warranty support. The warranty period depends on the product; activate it with the QR code on the box using the Electa app.
How do you handle my personal information?
See our Privacy Policy.
Still have a question? Contact us.